Contact us
You can reach the CBT Guide USA team by email. Please read below what we can and cannot help with.
Need help now? We cannot respond to emergencies. If you are thinking about suicide or self-harm, call or text 988 (US), or call 911 if you are in immediate danger. See crisis resources.
Our details
White Match Ltd
71-75 Shelton Street, Covent Garden, London WC2H 9JQ
United Kingdom
Email: whitematchmarketing@gmail.com
We aim to reply to emails within 5 business days.
What we can help with
- Corrections: a wrong price, outdated policy, broken link or inaccurate statement. See how corrections work.
- Feedback on our guides and tools.
- Privacy requests about personal data we hold (see our privacy policy).
- Business and press enquiries, including questions about our affiliate relationship.
What we cannot help with
- Clinical advice. We are not a healthcare provider and cannot advise on symptoms, diagnoses, medication or treatment.
- Therapy intake or appointments. We do not provide therapy and cannot match you with a therapist.
- Online-Therapy.com accounts, billing or cancellations. We are a separate company with no access to your account. Please contact Online-Therapy.com directly through its website.
Please do not send us health information. If you are looking for care, our guides on choosing a therapist and lower-cost care may help.